Frequently Asked Questions.

IBC products can be purchased through our distributors, oem channels, and authorized vars. Please visit our sales page for more information.

Product that is marked OEM cannot be purchased through distribution except by qualified oem’s. It is only available through those manufacturers and vars that offer the product.

Standard lead time on most products is 4 to 6 weeks. Lead time on special order products or OEM products will be longer. Orders for some products can be expedited for a 20% surcharge, if expedite production slots are available. Expedited orders typically ship in 4 to 7 days.

Certainly. We can test barcode, magstripe,, prox, and 13.5 mhz (iclass,mifare) cards.

We have been manufacturing readers and other products since 1990. Some of those iniital readers are still operating today.

OEM stands for Original Equipment Manufacturer. An OEM is a company that embeds IBC product into their devices or systems. Some IBC products are available through OEM’s only, because they have contracted IBC to provide special equipment or firmware for their systems only.

If you are purchasing product for a site which already uses IBC products, it is important to get the serial number and firmware identifier from the unit before calling IBC or a distributor. This helps us identify what the product is and if it is non-standard. If the original product was purchased through a var or OEM, it is possible that product is special and cannot be purchased direct or through distribution. It would have to be purchased through the original var or OEM.

Extended Warranties can be purchased for most products. Extended warranties must be purchased at the time of product purchase. We also offer Support Agreements on a yearly and case basis.